Frequently Asked Questions

Q: How do I contact leisure sales directly? 
A: Email leisuresales@caesars.com

Q: Do we offer industry discounts for travel partners? 
A: Yes, please visit www.caesars.com/insider 

Q: How many rooms qualify as a group? 
A: 10 rooms or more

Q: What is the maximum number of people allowed in a room across all eight Caesars Entertainment resorts?
A: Up to four people are allowed to sleep in a room due to fire codes across all properties.

Q: What time is check-in? 
A: Check-in is at 4pm

Q: What time is check-out? 
A: Check-out is at 11am

Q: Is express check-out available?
A: Yes, at all properties

Q: Is there shuttle service from the airport?
A: Unfortunately, no. However, the airport is located only minutes away from our properties

Q: Are taxis available at the airport and your hotels?
A: Absolutely, there is a taxi stand at all of our hotels and at the airport

Q: How much are valet and general parking? 
A: Self and valet parking rates may be subject to change. Parking fees are assessed daily. Please visit: https://www.caesars.com/parking

Q: Can you print boarding passes at the hotel? 
A: Yes, kiosks are available at our properties to print boarding passes for a fee

Q: What is the PetStay program?
A: Caesars Entertainment Las Vegas has a new pet-friendly hotel program. Guests participating in the PetStay program are greeted by several canine-friendly in-room amenities including a mat, food and water dishes, disposable waste bags and dog treats. Each PetStay resort hosts a designated PetStay area within the hotel, equipped with welcome packets that direct guests to outdoor relief areas and dog walking routes.
To book a room at a PetStay resort in Las Vegas visit www.caesars.com and select the 'PetStay' room type from the listing of available accommodations. PetStay program is a hotel surcharge.